If you’re aspiring to build a career with Rotana Careers in Dubai & UAE, we’re here to guide you through that journey. Our extensive range of job opportunities caters to all levels – from basic to intermediate and expert. This ensures you can find the perfect fit based on your education, interests, and experience. Take a moment to thoroughly review the eligibility criteria before submitting your CV. Also, ensure that the job aligns with your expertise level, whether you’re a beginner, intermediate, or expert.
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|Rotana Hotels & Resorts
|Depending Upon Position
|January 27, 2024
About Rotana Hotel
Discover the luxurious haven that is Rotana Hotel in the UAE. Nestled amidst the breathtaking landscapes of the Emirates, this hotel offers a unique blend of modern design, world-class amenities, and impeccable service. With its prime location and lavish accommodations, Rotana Hotel guarantees an enchanting experience for travelers seeking an unforgettable stay in the heart of the UAE.
Eligibility Criteria for Rotana Careers
- High school diploma or equivalent (for entry-level positions)
- Bachelor’s degree in hospitality management or a related field (for supervisory or managerial roles)
- Previous experience in the hospitality industry is preferred but not always required.
- X years of experience in customer service roles (duration varies based on the position)
- Proficiency in English is required.
- Arabic language skills are strongly preferred, especially for guest-facing roles.
- Excellent verbal and written communication skills.
- Ability to interact professionally with guests, team members, and management.
Customer Service Orientation:
- Strong focus on providing exceptional customer service.
- Ability to anticipate and fulfill guest needs effectively.
- Team player with the ability to collaborate harmoniously with colleagues.
- Pleasant and friendly demeanor.
- Ability to multitask and handle busy situations efficiently.
- Attention to detail for maintaining cleanliness and presentation of guest areas.
- Flexibility to work various shifts, including weekends and holidays.
- Willingness to adapt to changing guest demands and work environments.
Knowledge of Hotel Operations:
- Familiarity with basic hotel operations, amenities, and services.
- Understanding of reservation systems, check-in/check-out procedures, and guest service protocols.
- Proficiency in using common hotel software (such as property management systems).
- Basic computer skills for data entry, emails, and guest communications.
Appearance and Grooming:
- Neat and professional appearance following hotel standards.
- Adherence to grooming and uniform guidelines.
- Legal authorization to work in Dubai.
- Compliance with local regulations and work visa requirements.